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BlackBerry® Bold™

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New Contributor
gbolly707
Posts: 3
Registered: ‎04-25-2012
My Device: bold 9700

cant receive email messages on my phone

 I changed my email password on my computer and since then i have not been able to receive email messages on my phone ,i tried adjusting the email setup, it just wont allow me.

Contributor
siddharthac
Posts: 27
Registered: ‎08-17-2011
My Device: Z10

Re: cant receive email messages on my phone

Please could you elaborate on what it is not allowing?

If nothing works, delete the email, and reconfigure in the email setup.
PlayBook | Bold 9900 | Z10
@siddhartha_c
Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: cant receive email messages on my phone

[ Edited ]

You have two choices here.  Firstly, try typing www.blackberry.com/integrate from your phone's browser and setting it up that way.  If that doesn't work, MTN should have a self-serve BIS site from where you can set up emails on your phone from your PC.  Call MTN and ask about getting a username and password to access it.

 

 

Try those suggestions and post back with your results.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Contributor
gbolly707
Posts: 3
Registered: ‎04-25-2012
My Device: bold 9700

Re: cant receive email messages on my phone

i cant even delete the email,

when i click internet mail account it just take me back to the set up page.

 

I use OS 6

New Contributor
gbolly707
Posts: 3
Registered: ‎04-25-2012
My Device: bold 9700

Re: cant receive email messages on my phone

i typed it and it gave me an option to launch email set up,which i did and it took me to a page whose language aint english