04-11-2013 11:56 AM
hello, I have a BB bold 9900, bought in Italy, I tried to install the chinese simplifed pack from the bb desktop software but still, doesn't show the language in the options when i want to type something (email, text, notes) even if it's correctly installed as it says the software. I already ask several shop it seems a common problem with this phone... they told me to wait bb updates but it has been a year already. thank you!
04-11-2013 12:36 PM
Hi and Welcome to the Community!
Please start here:
Language availability on the device is a multi step process:
It is possible that there are many issues with what you have tried, but I cannot tell what those might be given the limited information you provided. So, please review this information and see if it helps.
You also can attempt to use OS packages from any carrier as long as you use the trick of deleting the VENDOR.XML file(s) from your computer after you install the package (to the computer) but before you make the attempt to install to the BB. While quite rare, I have heard of instances where an identical OS version (all 4 octets) from two different carriers handled a language differently (one worked, the other did not).
Good luck and let us know!