02-20-2013 08:10 PM
I have a Bold 9700, running OS 6 bundle 2949. Since the most recent update installed, my contact alerts for text messages don't work. Whenever someone texts me, I get the main alert-even if I have a contact alert set for the person texting me. Any ideas why it isn't working?
02-27-2013 12:42 PM
Hi minidoc and welcome to the BlackBerry Support Community Forums!
Try having one of your contacts email you to see if the notification goes off when it comes in. Also, did the notifications work before you did the update?