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BlackBerry® Bold™

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New Member
Posts: 2
Registered: ‎02-20-2013
My Device: Bold 9700
My Carrier: AT&T

contact alerts

I have a Bold 9700, running OS 6 bundle 2949.  Since the most recent update installed, my contact alerts for text messages don't work.  Whenever someone texts me, I get the main alert-even if I have a contact alert set for the person texting me.  Any ideas why it isn't working?

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: contact alerts

Hi minidoc and welcome to the BlackBerry Support Community Forums!

 

Try having one of your contacts email you to see if the notification goes off when it comes in.  Also, did the notifications work before you did the update?

 

Thanks.

 

-CptS

 

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New Member
Posts: 2
Registered: ‎02-20-2013
My Device: Bold 9700
My Carrier: AT&T

Re: contact alerts

The notification worked prior to the update.  My contact emailed me and the notification that was supposed to be for texts from them did go off.