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New Member
duncaneaton
Posts: 2
Registered: ‎12-21-2012
My Device: bold 9870
My Carrier: 447899922971

contacts disappeared when syncing after using icloud

i have recently joined icloud and since i joined i have lost all my contacts on my blackberry after i synced - any ideas how i get them back in one easy fix

 

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JSanders
Posts: 82,528
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: contacts disappeared when syncing after using icloud

iCloud, on the BlackBerry?




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New Member
duncaneaton
Posts: 2
Registered: ‎12-21-2012
My Device: bold 9870
My Carrier: 447899922971

Re: contacts disappeared when syncing after using icloud

all my contacts are now that were in outlook are now in icloud and when i synced the bb the contacts have gone - i can still see them on outlook and icloud but not on the phone - make sense?

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JSanders
Posts: 82,528
Likes: 22,619
Solutions: 5,825
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: contacts disappeared when syncing after using icloud

Ok, so you're BlackBerry device is not syncing with the iCloud... as far as I know, it is not supposed to do so.

 

To sync your contacts from Outlook to the BlackBerry, connect your BlackBerry to the PC and sync your device to Outlook.

Article ID: KB03315 How to setup organizer data synchronization using BlackBerry Desktop Software

or, if you're using a Mac:

Synchronization support of BlackBerry Desktop Software for Mac

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.