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New Contributor
nitin2000
Posts: 4
Registered: ‎04-09-2012
My Device: bold 9900

could not start the camera close other application and try opening the camera again

Hello All,

 

I buy the blackberry bold 9900 mobile and after  1 month when i use the camera it showing the error message

could not start the camera close other application and try opening the camera again  

 

i remove the battery from the mobile and restart so many time and i not able to capture the picture . and also update the software .,

 

any solution of the error pls guide me !!

Retired
Cpt_Sweatpants
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: could not start the camera close other application and try opening the camera again

Hi nitin2000 and welcome to the BlackBerry Support Community Forums!

 

I would suggest performing a backup of your BlackBerry® smartphone then reloading the software as shown in the article below:

KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

or

KB19915 - How to perform a clean reload of BlackBerry smartphone application software using BlackBer...

Thanks


 

 

-CptS

 

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New Contributor
nitin2000
Posts: 4
Registered: ‎04-09-2012
My Device: bold 9900

Re: could not start the camera close other application and try opening the camera again

hello,

 

I did Every Things but still have a problem . Kindly guide me how i slove the problem

New Contributor
nitin2000
Posts: 4
Registered: ‎04-09-2012
My Device: bold 9900

Re: could not start the camera close other application and try opening the camera again

hello,

 

guide me in this matter

New Member
Muneebanjum
Posts: 1
Registered: ‎06-15-2012
My Device: Bold-9900

Re: could not start the camera close other application and try opening the camera again

I am having the same problem. I have tried all the software option.... is it a hardware problem..Please share if have any solution.

Thanks