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BlackBerry® Bold™

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New Contributor
jmorin1
Posts: 2
Registered: ‎04-20-2013
My Device: bold 9500
Accepted Solution

cracked screen

i cracked my bold screeen. where do I send for repair?

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Hall of Famer II
sdgardne
Posts: 48,545
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: cracked screen

Hi and Welcome to the Community!!

Such damage is not normally covered by warranty, so none of the warranty-related channels are of use to you. If you purchased additional insurance on it, then you should first seek advice from your insurance provider.

Beyond that, I recommend you find a local (to you) shop that has a qualified BB hardware technician to provide you with an appropriate evaluation and estimate. If you know of no such shops, you might ask around of the carrier shops or other mobile supply shops in your area.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Trusted Contributor
rosebags
Posts: 141
Registered: ‎04-16-2013
My Device: bold 9900

Re: cracked screen

where are you based?
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New Contributor
jmorin1
Posts: 2
Registered: ‎04-20-2013
My Device: bold 9500

Re: cracked screen

milwaukee wi
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Trusted Contributor
rosebags
Posts: 141
Registered: ‎04-16-2013
My Device: bold 9900

Re: cracked screen

you should be able to find someone who can change the screen over. google it.... repair blackberry bold ....
shouldnt be too expensive either
good luck
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