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New Contributor
aliehs
Posts: 2
Registered: ‎08-26-2013
My Device: Bold 9930
My Carrier: Sprint

creating a new blackberry id on existing phone

I forgot my blackberry id, password and security question info so I can't get into my email accounts to edit my email set ups.  Is there a way to bypass this to get into the email information? Maybe if it's plugged in with the USB cord? Or---I see there is a way on the phone to create a new ID.  I don't have any apps or anything bought on Blackberry world so I'm not concerned about losing that with the new id but will is mess up my calendar and contacts if I create new ID ? Does anyone know?  All I want to be able to do is get into the email account info. 

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JSanders
Posts: 85,122
Likes: 23,020
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: creating a new blackberry id on existing phone

You have to remember either the BlackBerryID password, or the secret question answer. Without either, you're stuck.
Your choices are:
--Use another email account to create an entirely new BlackBerryID (with which you will lose access to any purchased apps using the "forgotten" first BlackBerryID, or
--Find the initial email you were sent to confirm the initial BlackBerryID, and in it is a link to click to cancel and delete the account. Click on that, delete the account and then you can use that same email to create an entirely new account.
Good luck.





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Developer
svmrajesh
Posts: 164
Registered: ‎07-23-2013
My Device: Blackberry z10
My Carrier: Airtel

Re: creating a new blackberry id on existing phone

create new id using new email... no need to worry you can enjoy all features..

___________________________________________________________________________________________

*************Plese *********LIKE**** & ****ACCEPT as Solution*** If you got suggestion for your Query.

@RAJESH SVM ----- Blackberry Mobile App Developer, Blaze, India.
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New Contributor
aliehs
Posts: 2
Registered: ‎08-26-2013
My Device: Bold 9930
My Carrier: Sprint

Re: creating a new blackberry id on existing phone

Thanks. And doing thatt won't wipe out my existing contacts and calendar or will I need to do a "restore"?
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JSanders
Posts: 85,122
Likes: 23,020
Solutions: 5,923
Registered: ‎04-01-2008
My Device: Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: creating a new blackberry id on existing phone

You are always wise to backup first, using the BlackBerry Desktop Software.

 

Article ID: KB25464 How to delete a BlackBerry ID

 

 




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.