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New Contributor
altafmubarak
Posts: 5
Registered: ‎03-29-2012
My Device: 9300 curve

cud not open bb app world icons in the software

Dear all,

As per the recent update to my device bold 9900 to 7.1 bundle 1149, but I had a problem in my bb app world which opens normally but do not shows any software icon images at all. I believe that it has been stopped behind some firewall, as when I try to open it from wireless network I can open it smothly but only when I try to open it from my blackberry service it cud'nt open.

I had no prb with my previous version when it was working on my phn smothly but only it was a latset update I updated and it had this problem.

Anyone with a better sollution will be highly appriciated.
Hall of Famer II
sdgardne
Posts: 48,755
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: cud not open bb app world icons in the software

Hi and Welcome to the Community!!

Please try this sequence:

1) Remove AppWorld from your BB

  • KB10040 How to view or remove installed applications on a BlackBerry smartphone
  • If it requests that you reboot the BB, do so

2) Do a Batt-Pull reboot (power on, remove battery, wait, insert battery, wait), even if redundant to the one you did in step 1.

3) Install (on your BB) a fresh copy of AppWorld

4) Do another Batt-Pull reboot

5) See if it now works.

Cheers!


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New Contributor
altafmubarak
Posts: 5
Registered: ‎03-29-2012
My Device: 9300 curve

Re: cud not open bb app world icons in the software

Hi,

 

I tried doing that as well but it didnt worked for me : -( its still the same