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Contributor
Posts: 14
Registered: ‎11-27-2012
My Device: Blackberry Z30
My Carrier: Vodafone

dates in the future for emails 9900

Hi

 

Can anyone tell me what might be causing the following issue.  We get a few users to complain that emails are coming through from dates in the future even though the time and date are setup correctly on the device. 

For example I have just had one in which display emails from the 25th April and yet its the 24th April and we had one user who had emails coming in on date 2044. 

 

Has anyone else had this issue or know what the fix is???

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: dates in the future for emails 9900

Hello samihq

 

I would suggest you contact your mobile network provider and ask this issue be escalated to BlackBerry for investigation.  They will want to gather some logs and review to see what exactly is going as this is a strange issue. 

-SR

 

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