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BlackBerry® Bold™

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New Member
Fam231410
Posts: 1
Registered: ‎05-22-2012
My Device: Bold-9780

delete duplicate contacts

 
Retired
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: delete duplicate contacts

Hello Fam231410 and welcome to the BlackBerry® Support Community Forums.

 

I don't want to assume, but since your question is rather vague, I will assume you want to know how to delete duplicate contacts.

 

If so, are you looking to delete duplicate contacts on your BlackBerry® Bold™ 9780 smartphone, a desktop organizer such as Microsoft® Outlook®, within your email account or all of the above?

 

The more information you can provide, the more we will be able to troubleshoot the issue so we can offer resolution.

 

Thanks!

-HMthePirate

 

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New Contributor
boydbl
Posts: 2
Registered: ‎12-04-2012
My Device: Bold 9900

Re: delete duplicate contacts

My contacts just duplicated on my BB Bold 9900.  I can't figure out why.  I unchecked duplicates on the options but they are still all there twice.  It looks like there are two complete sets of "Desktop" contacts but I don't see a way to delete one.

 

Any help is appreciated. 

 

Thanks.

Guru I
Xandrex
Posts: 18,404
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: delete duplicate contacts

how many "contact lists" do you have on your device?

home screen >> address book >> menu >> select contact list



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New Contributor
boydbl
Posts: 2
Registered: ‎12-04-2012
My Device: Bold 9900

Re: delete duplicate contacts

I have two, both titled "Desktop".  However, I don't see any way to delete one.  Selecting one only gives the choice of selecting to check or uncheck the box of wireless synchronization.  I have de-selected this box which probably solves the issue.  Thanks so much. 

Guru I
Xandrex
Posts: 18,404
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: delete duplicate contacts

using outlook, try to add a new contact.
after a while, it will sync to your 9900. Does the contact appear in both contact lists ?



The search box on top-right of this page is your true friend, and the public Knowledge Base too: