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BlackBerry® Bold™

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New Contributor
Posts: 7
Registered: ‎06-04-2013
My Device: 9700
My Carrier: Fido
Accepted Solution

double letters when typing

Hi

 

My phone (BOLD 9700) started doubling up my letters, it is annoying.  Any help?????

 

So I type a and will get aa  or aaa  I am fed up

 

Thanks

 

Vicki

Hall of Famer II
Posts: 50,922
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2582), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: double letters when typing

Hi and Welcome to the Community!

Anytime random strange behavior or sluggishness shows up, the first thing to try is a proper reboot:

  • With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes.

See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

Good luck!




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Guru I
Posts: 18,545
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.1.2582; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: double letters when typing

This issue usually comes from the flattening of the tiny metal keyboard contacts inside or corrosion from moisture. It's probably time to replace the device.
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New Contributor
Posts: 7
Registered: ‎06-04-2013
My Device: 9700
My Carrier: Fido

Re: double letters when typing

Thanks for the input

Guru I
Posts: 18,545
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.3.1.2582; PlayBook w/OS 2.1.0.1917
My Carrier: AT&T

Re: double letters when typing

I recommend going with the Z10 or Z30 and never have keyboard issues again. I've seen the same thing happen with the Q10.
--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!