Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
Contributor
kamfwa
Posts: 15
Registered: ‎12-30-2012
My Device: 9780 bold
Accepted Solution

earphones not being recognized on 8970

Hai pipo how you doin,my earphones juts stopped playing when I play music it does not play through earphones but instead plays through The speaker what could be the problem here?
Hall of Famer II
sdgardne
Posts: 48,764
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: earphones not being recognized on 8970

Hello!

Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

 

You may have to try this with your earphones removed from the BB jack, and then put them back in after the reboot has fully completed.


Best!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
kamfwa
Posts: 15
Registered: ‎12-30-2012
My Device: 9780 bold

Re: earphones not being recognized on 8970

Thanks for the advice I didn't kno BB8970 would be so hard to operate at times I think I need the bold 9900.thanks again
Hall of Famer II
sdgardne
Posts: 48,764
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: earphones not being recognized on 8970

Every technology device is designed, built, and operated by humans...so a human-level of perfection would be the highest attainable, I'd think. And, with humans, perfection is never attainable.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Contributor
kamfwa
Posts: 15
Registered: ‎12-30-2012
My Device: 9780 bold

Re: earphones not being recognized on 8970

Sdgardne which BB can u recommend I want to change phones soon
Hall of Famer II
sdgardne
Posts: 48,764
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)

Re: earphones not being recognized on 8970

I can't recommend any to you. Each human has a different set of needs, desires, and tolerance levels. For me, all I want is touch screen...no physical keyboard. Others feel totally different about that point. Some want a larger physical device, others want one smaller.

What you need to do is determine your set of needs, desires, and tolerances. Then, compare the various products available to you in your market to decide what best matches your unique set of those needs, desires, and tolerances.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code