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BlackBerry® Bold™

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New Contributor
ceamer
Posts: 2
Registered: ‎07-20-2013
My Device: Bold9900
My Carrier: Telus
Accepted Solution

email account bumped

I have had three email accounts running on my device for some time.  It appears that 4 days ago one of those accounts got bumped (invalid).  When I go to validate through Setup, it still lists the account but when I attempt to authenticate the password it tells me it is invalid.  That password remains valid on my computer email service.  Suggestions?

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Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: email account bumped

Almost any email-related issue can be resolved by typing www.blackberry.com/integrate in your phone's browser and setting it up from there.  Even when an email password is not accepted through the regular setup, it will often be accepted using this method.  Don't ask why it works, it just does.

 

 

Give it a try and post back with your results.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



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New Contributor
ceamer
Posts: 2
Registered: ‎07-20-2013
My Device: Bold9900
My Carrier: Telus

Re: email account bumped

Worked - many thanks.

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