04-10-2013 03:05 PM
The Internet Mail Account option does not appear to be available, what can I do ? The service provider (T-Mobile) tell me they suport it.
04-10-2013 03:09 PM
Hi and Welcome to the Community!!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
2) Delete and Resend Service Books
3) Batt Pull Reboot
Hopefully that will get things going again for you! If not, then you should contact your mobile service provider for formal support.