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BlackBerry® Bold™

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sanee
Posts: 1
Registered: ‎01-05-2013
My Device: bold 5
My Carrier: us

email setup problem

Your device encountered a problem with this application's saver. That is what always appeard when I want to setup my email. Pls help me out
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Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: email setup problem

A solution for many issues related to email setup is to type www.blackberry.com/integrate in your phone's browser.

 

If that doesn't work, first make sure you have a proper BIS (BlackBerry Internet Service) plan on your account.  If you do, you can call your carrier for assistance.  While on the phone with them, ask to have access to their self-serve BIS site which allows you to configure email accounts on your phone.

 

 

I hope that helps you.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



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