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bayongwong
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bayongwong
Posts: 1
Registered: ‎12-01-2012
My Carrier: indosat

error 30801 and error 30702

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‎12-01-2012 07:23 PM

Is there anyone can helpme please...ican log to my bb I'd an I can't restore my bbm cantack to use my bbm,the notes is error 30801 and error 30702.my device 9300 I can't. Login or download the app on my world in appworld<br><br>Suck...<br>Help me please
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sdgardne
Posts: 39,246
Registered: ‎11-28-2008
My Carrier: TMobile

Re: error 30801 and error 30702

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‎12-01-2012 07:43 PM

Hi and Welcome to the Community!

Here are KBs that discuss those errors:

  • KB25553 "There are too many PIN changes associated with this account (Error ID: 30801)" is encountered when attempting to login to BlackBerry App World
  • KB28212 "Unable to login to your BlackBerry ID account" or "Unable to update your BlackBerry ID account information" error occurs on a BlackBerry smartphone running BlackBerry 7

Hopefully they contain something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!
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