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tibolebo
Posts: 5
Registered: ‎11-09-2011
My Device: 9810torch
Accepted Solution

error 507 blackberry torch 9800

I started see on my device a a white screen and app error 507. My The desktop pc will not recognize the phone.what to do? please help!

Elite II
BillJ
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30

Re: error 507 blackberry torch 9800

It means you have to reload the OS to your phone:

 

www.blackberry.com/btsc/KB19767

 

In order to do that, your phone will have to be recognized by BlackBerry Desktop Software.  If that's not happening, here's the solution:

 

www.blackberry.com/btsc/KB10144

 

 

Let us know if that helps you.  :smileyhappy:


- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.



New Member
mak30
Posts: 1
Registered: ‎04-05-2012
My Device: blackberry torch 9800

Re: error 507 blackberry torch 9800

i've try all the suggestion posted by still it doesn't work... is there any other solution? my blackberry deskstop software can not detect my phone? what to do? please help?