11-09-2011 03:26 PM
It means you have to reload the OS to your phone:
In order to do that, your phone will have to be recognized by BlackBerry Desktop Software. If that's not happening, here's the solution:
Let us know if that helps you.
04-05-2012 02:09 AM
i've try all the suggestion posted by still it doesn't work... is there any other solution? my blackberry deskstop software can not detect my phone? what to do? please help?