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BlackBerry® Bold™

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debbiebrooks211
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debbiebrooks211
Posts: 1
Registered: 12-30-2011
My Carrier: 3

error102

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12-30-2011 09:44 AM

HI

 

Please help, i bought my son a blackberry bold 9900 nd the error 102 keeps coming up, i have tried to download the desktop but it wont connect, any help would be greatly appreciated,

 

Deb

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BlackBerry Technical Advisor
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hatchback
Posts: 1,078
Registered: 09-09-2010

Re: error102

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01-04-2012 09:01 AM

Hey debbiebrooks211,

Welcome to the BlackBerry Support Community Forums.

 

Have a look at the following article on how to force the detection of the BlackBerry smartphone using Application Loader to reload the OS http://btsc.webapps.blackberry.com/btsc/KB10144

 

Good luck!

-HB

 

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kushalchoksi
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kushalchoksi
Posts: 2
Registered: 12-21-2011
My Carrier: Etisalat

Re: error102

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01-18-2012 11:20 PM

whats the process to do the same on a mac, the link provided is for windows, please help, thanks

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sschauhan93
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sschauhan93
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Registered: 02-10-2012
My Carrier: Airtel

Re: error102

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02-10-2012 02:00 AM

can not start phone
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