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New Contributor
Posts: 8
Registered: ‎07-05-2009
My Device: Bold 9930
Accepted Solution

frequent lockups

I just got a Bold, and am experiencing 2 or 3 lockups every day.  The screen totally whites out, and the only way to recover is to pull the battery.   

 

i've added Google Maps, yoMotion Advanced Calculator, and a Today type theme that shows emails and calandar information.  I just added the theme, and was already getting the lockups.  I get them while running no apps, sitting on the base screen.

 

Any ideas. 

Posts: 88,850
Likes: 23,693
Solutions: 6,097
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: frequent lockups

With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot.

 

Now, after reboot, let the device sit for about five mins while all the data activity occurs.

 

See if the issues continue.




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New Contributor
Posts: 8
Registered: ‎07-05-2009
My Device: Bold 9930

Re: frequent lockups

Well - went through an entire day with no lockups yesterday - very little usage, but no lockups.  If I make it through today ok then I will mark it fixed!

 

Thanks.

Posts: 88,850
Likes: 23,693
Solutions: 6,097
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: frequent lockups

Do this about once a week or so and you will be fine. It's like turning your PC off and on again, it clears the memory cache, and is generally good for this JAVA based OS on the BlackBerry.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎07-05-2009
My Device: Bold 9930

Re: frequent lockups

That seems to have done it - thanks!
Posts: 88,850
Likes: 23,693
Solutions: 6,097
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: frequent lockups

You are very welcome, good luck.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code