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BlackBerry® Bold™

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Question130454
Posts: 1
Registered: 11-02-2009

hello i have had my blackberry bold for three months now...

hello i have had my blackberry bold for three months now and it just stoped working the screen is all back and all you can see is the red flashing light
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Guru III
sdgardne
Posts: 26,726
Registered: 11-28-2008
My Carrier: AT&T

Re: hello i have had my blackberry bold for three months now...

Hi and Welcome to the Forums!

Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.

If that does not work, then please return to these forums (http://supportforums.blackberry.com/rim/) and register an account so that we can provide you with direct assistance.

Cheers!



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