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New Contributor
GregH1960
Posts: 2
Registered: ‎01-17-2013
My Device: Bold 9930
My Carrier: Verizon

how can I dongrade OS from 7.1 to 7.0

I've got a blackberry and need to downgrade the OS so I can use a mission critical app, not supported by 7.1

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Hall of Famer II
sdgardne
Posts: 47,011
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: how can I dongrade OS from 7.1 to 7.0

Hello,

The simplest way is to, on a PC (you cannot do this on MAC):

1) Uninstall, from your PC, any BB OS packages

2) Make sure you have the BB Desktop Software already installed

3) Download and install, to your PC, the BB OS package you desire:

4) If that OS package is from a carrier other than the carrier for which your BB was originally manufactured, then delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:

  • C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML

5) Launch the Desktop Software and connect your BB...the software should offer you the OS package you installed to your PC. If, during the process, your BB presents a "507" error, simply unplug the USB cord from the BB and re-insert it...don't do anything else...this should allow the install to continue.

Don't forget to backup.


If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:

  • KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
GregH1960
Posts: 2
Registered: ‎01-17-2013
My Device: Bold 9930
My Carrier: Verizon

Re: how can I dongrade OS from 7.1 to 7.0

I'm not seeing where the OS are stored.

When I click on North America US, and select Verizon Wireless, our phone service provider, it takes me to the actual phones packages.  Not sure where I'm supposed to go.

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Hall of Famer II
sdgardne
Posts: 47,011
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.1.3247), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: how can I dongrade OS from 7.1 to 7.0

VZW does not publish in the same way that others do. You have to continue into the VZW site (Selecting either Personal or Business on that first screen) and enter your mobile phone number (and maybe some other things) to finally get you to their OS package, which you can then download to your computer and use in the process. It's been a while since I've been on VZW, so I can't recall the specifics anymore, but I do recall that their system is different from other carriers.

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.