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BlackBerry® Bold™

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New Contributor
garraya
Posts: 5
Registered: ‎09-26-2009

how can i upgrade the os of my bb bold?

somebody please help for the instructions for upgrading the os of bb bold?
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Contributor
mcmood
Posts: 12
Registered: ‎09-23-2009

Re: how can i upgrade the os of my bb bold?

Me too....please.

 

I am on the THREE (UK) network and they don't have an upgrade to my current OS 4.6.0.216. Do I have to wait for them to give an update or is there a way of getting the latest updates from RIM directly? (Three in UK seem really new to the blackberry game and even their support is clueless telling me to speak to RIM instead).

 

Thanks in advance.

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Hall of Famer II
sdgardne
Posts: 39,345
Registered: ‎11-28-2008
My Carrier: TMobile

Re: how can i upgrade the os of my bb bold?

The carriers are responsible for supporting BB's...as such, they control the supported OS on the BB's on their network. You can find your carriers download site (which should also contain instructions) via this portal:

 

If you choose to use a version that is beyond your carriers supported version, then you are potentially going to be out of luck for support...most carriers won't provide you with support if you go beyond their supported version. Your warranty is not voided, however...but they may refuse to provide support to you.

 

Further, if you choose to go beyond your carriers supported version, then you are playing in beta-land...and results will be as all things beta are. You may find discussions in these forums about beta versions of device OS, but you will not find instructions as to where to obtain a leaked OS level...those are forbidden. But, if you discover the version that you desire, you can usually find it by using one of the more popular search engines.

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Contributor
mcmood
Posts: 12
Registered: ‎09-23-2009

Re: how can i upgrade the os of my bb bold?

Ok thanks for that. But, when other networks seem to be on later updates, how is it still a beta? I seen AT&T have version numbers *.297 etc and just wondering if they would work on my phone?

 

Thanks

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Hall of Famer II
sdgardne
Posts: 39,345
Registered: ‎11-28-2008
My Carrier: TMobile

Re: how can i upgrade the os of my bb bold?

Each carrier decides what OS to adopt. Anything beyond that would be considered out of support for your carrier. Beta or not could well be debated if other carriers have adopted the exact version you are looking at...but the support issue will remain regardless since your carrier has not adopted the later version. It is possible to use another carriers later OS...the process is pretty straight forward...DL that carriers OS package, install it to your PC (atop DTM), delete the vendor.xml file, then run DTM and have it update your BB.

Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please note that I am NOT a BlackBerry employee...these forums are a user-to-user community, not a formal support channel. Please treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels (Beta)
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.