02-09-2011 07:27 PM
i was using my blackberry earlier today around 3 and at 6:30 i looked at my jacket pocket (where i kept my blackberry) and i saw it was a white screen
the battery on the blackberry was very low
but i do not know how to fix it and get rid of the white screen
I'm rockin the BlackBerry Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook, BlackBerry Wireless Headset HS-700
02-10-2011 04:50 PM
charge it for an hour and then Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache liek rebooting a PC. Then try again and see if your problem persists.
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V