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New Contributor
Posts: 8
Registered: ‎07-14-2013
My Device: 9790
My Carrier: Tmobile

how to fix

Please I need ur help guys...i'm havin trouble with my blackberry group
Posts: 89,798
Likes: 23,833
Solutions: 6,140
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how to fix

Theo, would you be so helpful to tell us what that trouble us? Therefore we won't need to play guessing games.




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Developer
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: how to fix

Hello theoginting

 

that's your problem, you talk, details

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New Contributor
Posts: 8
Registered: ‎07-14-2013
My Device: 9790
My Carrier: Tmobile

Re: how to fix

One of the group in my 9790 is havin an error..the status of the group is (waiting for authorization)..while the group administrator alredy delete me from the group..and somehow I can't delete the group....please someone help me..how to delete the group..thank u
Developer
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: how to fix

if no other administrator group is removed

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Please thank those who help you by clicking the original button.
If your issue has been solved, please resolve it by marking "Accept as Solution"
New Contributor
Posts: 8
Registered: ‎07-14-2013
My Device: 9790
My Carrier: Tmobile

Re: how to fix

I can't delete the group...the group administrator already delete me...but the group still appear in my device..I can't delete the group..I even can't delete the bbm device...please someone help me
Developer
Posts: 1,061
Registered: ‎06-11-2013
My Device: Bold 9700, 9790, 9900, Curve 8520, 9360, Blackberry Z10 | iPhone 5S
My Carrier: *

Re: how to fix

[ Edited ]

follow these steps:

 

http://docs.blackberry.com/en/smartphone_users/deliverables/2734/Delete_a_group_bbm_29203_11.jsp

 

http://docs.blackberry.com/en/smartphone_users/deliverables/50805/870578.jsp

 

 

_______________________________________________________________________________________________
Please thank those who help you by clicking the original button.
If your issue has been solved, please resolve it by marking "Accept as Solution"
New Contributor
Posts: 8
Registered: ‎07-14-2013
My Device: 9790
My Carrier: Tmobile

Re: how to fix

I've tried these step...but the group can't be delete...
Posts: 89,798
Likes: 23,833
Solutions: 6,140
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: how to fix


theoginting wrote:
I've tried these step...but the group can't be delete...

theo, please open the Group on your device, press the menu key > LEAVE group.

 

Can you do that?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 8
Registered: ‎07-14-2013
My Device: 9790
My Carrier: Tmobile

Re: how to fix

I can't open the grup...the administrator of the group already delete me from it...but the group still exist on my bbm..can't even delete it..I really need help..can't even delete my bbm software