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Contributor
alikadhian12
Posts: 35
Registered: ‎11-20-2012
My Device: bold 9780
Accepted Solution

how to fixed browser problem?

my blackberry bold 9780 used can open website, eg. www.facebook.com, www.youtube.com, but now it can't the browser can only opened wap or mobile site,please help,what have to do thnx;

Bold 9780 device OS 6.0 bundle 2949
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Retired
SmoothRider
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: how to fixed browser problem?

Hello alikadhian12, 

 

Welcome to the forums. 

 

The option to allow the full version of the website will be site specific. For example if you visit www.youtube.com and it  redirect you to m.youtube.com then you can scroll to the very bottom of the page and you will see a "Desktop" option. If you click on this you will get the full version of the site.  Unfortunately I am not sure if Facebook® has the option available. 

 

Hope this helps. Have a good day.

 

 

-SR

 

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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: how to fixed browser problem?

when you end up browsing the Facebook mobile website, scroll to the bottom of the page, there is always a link to browse the full facebook website.

Once it's clicked and you are on that full website, you can add as bookmark.



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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Contributor
alikadhian12
Posts: 35
Registered: ‎11-20-2012
My Device: bold 9780

Re: how to fixed browser problem?

I've done it, but could not, and occurs frozen page;
Bold 9780 device OS 6.0 bundle 2949
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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: how to fixed browser problem?

can you explain ?
you scrool down, see the link to the full website, you click on it, and ?

can you detail exactly what happens ?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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Contributor
alikadhian12
Posts: 35
Registered: ‎11-20-2012
My Device: bold 9780

Re: how to fixed browser problem?

The website can be opened once but after add to bookmark can be opened but nothing happens I mean when click facebook menu or notification etc just frozen in facebook page and my device hangs, in the end can not be opened again;
Bold 9780 device OS 6.0 bundle 2949
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Contributor
alikadhian12
Posts: 35
Registered: ‎11-20-2012
My Device: bold 9780

Re: how to fixed browser problem?

All of this problem occur after I update software previous OS 6.0 bundle 2115 to OS 6.0 bundle 2949,I updated it cz I couldn't setup email that usually could setup;
Bold 9780 device OS 6.0 bundle 2949
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Guru I
Xandrex
Posts: 18,403
Registered: ‎07-29-2008
My Device: Z30, Playbook, 9320BES
My Carrier: B&You _ SFR

Re: how to fixed browser problem?

what are your browser settings? Have you deactivated javascript?



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
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Contributor
alikadhian12
Posts: 35
Registered: ‎11-20-2012
My Device: bold 9780

Re: how to fixed browser problem?

Yes,I have but everytime I open facebook web it changes to mobile facebook,maybe right what SmoothRider said;
Bold 9780 device OS 6.0 bundle 2949
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