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BlackBerry® Bold™

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New Member
kalfayan
Posts: 1
Registered: ‎09-09-2013
My Device: bold 990

i've upgraded to a new Bold 990 and it would show the icon to play BBC radio. It seems to be sidabled. How can I get round this. my old phone was fine?

 
Retired
abarreto
Posts: 17
Registered: ‎08-22-2013
My Device: Z10

Re: i've upgraded to a new Bold 990 and it would show the icon to play BBC radio. It seems to be sidabled. How can I get round this. my old phone was fine?

[ Edited ]

Hello kalfayan,

Thank you for contacting us regarding your BlackBerry Bold 9900 smartphone.

You can remove and reinsert the battery on the device to see if that restores the BBC radio application.

The BBC radio application may be in a hidden state, you can highlight the application icon then press the menu button and select show all to unhide it.

If that still didn't help, you can try downloading the BBC radio application again from BlackBerry World.

If these steps fail to resolve the issue, please contact the application vendor for further assistance.

Let us know if that helps

Thank you.

-ab

 

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