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Posts: 2
Registered: ‎10-21-2013
My Device: Bold 9790
My Carrier: Kemozah
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important , i want some help please check this massage

Hello Everybody 

 

 

i have a big problem and i want someone help me ,

my blackberry phone is ( Bold 9790 )

and its brocken , i will buy a new one and same kind bold 9790 

if i entered my blackberry ID the contacts will back again ?

and my bbm contacts will back again with the same pin ?

please any one tell me <3 

Posts: 92,681
Likes: 24,225
Solutions: 6,260
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: important , i want some help please check this massage


Kemozah1 wrote:

if i entered my blackberry ID the contacts will back again ?


What contacts? Your Address Book... IF you had BlackBerry Protect installed and running on your previous device, Protect will restore the data including your Address Book, and other data. See more here:

How to use BlackBerry Protect to restore data to a BlackBerry smartphone


Kemozah1 wrote:

and my bbm contacts will back again with the same pin ?

please any one tell me <3 


BBM contacts are not backed up with Protect. However, using the same BBID, they will be restored if your previous 9790 had BBM 7 installed. Your BBID will restore BBM contacts.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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New Contributor
Posts: 2
Registered: ‎10-21-2013
My Device: Bold 9790
My Carrier: Kemozah

Re: important , i want some help please check this massage

Yes, its version 7.1 

Posts: 92,681
Likes: 24,225
Solutions: 6,260
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: important , i want some help please check this massage

Good... then you should have no problem... using the very same BlackBerryID.

 

Good luck.

>> Get your 15% Discount on ShopBlackBerry on Passport • Classic • Leap

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code