BlackBerry® Bold™

[newbie9900]

i've a bold 9000 which has been running fine for the past 3 years...n i ntend to use it till bb 10 is out..i've been trying to update it to bb5(which is the only one available). i downloaded the update file for my carrier, unzipped it, installed it n all....i used the apploader option in the RIM folder but it never shows the  operating  system i want too install...only countless  other programs. i even tried downgrading the desktop software from 7.1 to 4.5  hoping that would do the job...but nothing is  working out...its a rather outdated question but pls help...i've tried almost every option provided in various discussions

[prince2012]

Hello newbie 9900

Welcome to BlackBerry Support Community Forums

The problem may be because of any Vendor .Xml files ,If you are having problem I prefer start it from beginning, try it this way But before that Uninstall any OS packs from your PC :

1.Locate your Carrier and Download the OS you desire from here and Install it in your PC or Laptop Carriers

• (make sure you are downloading for the same model as you have )

2. Download and install the latest BlackBerry desktop software from here BlackBerry desktop software

•     Then using desktop software perform your full backup of your device.   

3.Search your C: drive for Vendor.xml and delete them, there may be one or two vendor.xml ( On your Pc change your folders option to show hidden files/folders ) :

•     C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
•     C:\Users\Windows UserName\AppData\Roaming\Research In Motion\BlackBerry\Loader XML

5. Go to C:\Program Files\Common Files\Research In Motion\AppLoader. (For 64-bit Vista or Windows 7, the path       will be C: > Program Files x86 > Common Files > Research In Motion > AppLoader) double click Loader.exe. 

      Upgrade will continue then After Installation of New OS restore your backup from BlackBerry desktop

Software.

Prince

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