BlackBerry® Bold™

[david-mahmoud]

i bought the bold 9700 today. As i succesfully connect to my wifi and type in an adress, i get this error "Unable to find the requested server"

P.S: i have no data plan yet.

I simply want to connect to wifi, why do you make it so hard!!

[Bifocals]

Hi and welcome to the forums!

Try the information listed below to resolve your problem.

Thanks,

Bifocals

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KB13299 Use the Wi-Fi Diagnostics tool

KB24611 Firewall and connection requirements for access to the BlackBerry Infrastructure using Wi-Fi technology

KB26121 Wi-Fi Authentication methods supported with BlackBerry Smartphones

[david-mahmoud]

thank you for your reply, but none worked.

i googled the problem, it seems like a common problem and no one has an answer.

i'm very dissappointed at blackberry for doing such a disaster. ill probably get an iphone soon

[Bifocals]

Hi,

Did you sign an agreement for WI-Fi access only;y with your provider?

If so have you activated the device and gotten the correct service books?

I thought I had included this link in my first post, sorry.

Thanks,

Bifocals

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KB13368 Services over a Wi-Fi connection

Out of the box, if supported by the wireless service provider as noted above, the following services will be available for Wi-Fi enabled BlackBerry smartphones. These phones will not have a wireless service provider data plan activated with them, leaving the following Wi-Fi services available after they are sold:

• Direct Wi-Fi Browsing*
• Direct Wi-Fi connectivity to BES (BlackBerry Enterprise Server Data connectivity)**

* Direct Wi-Fi Browsing will allow the user to use the BlackBerry Wi-Fi browser to browse to web sites.

** Direct Wi-Fi connectivity to the BlackBerry Enterprise Server will allow the user to activate via OTA (Over The Air) Enterprise Activation over Wi-Fi (known as WLAN Activation), as well as perform a cradled activation and then communicate with the BlackBerry Enterprise Server over Wi-Fi.

The chart below outlines the services that are available to the Wi-Fi enabled BlackBerry smartphone user with a qualifying data plan:

Note: The chart above assumes that the BlackBerry user has a qualifying plan with the wireless service provider, and has registered with the wireless network to obtain the necessary service books for the associated services to be used. For more information on the minimum requirements for BlackBerry App World storefront, please see KB17659. 

In BlackBerry® 6 and 7 software a connection to the BlackBerry® network over Wi-Fi can easily be identified with the BlackBerry® dots showing along side the Wi-Fi symbol.