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nab_04
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nab_04
Posts: 9
Registered: ‎12-01-2008
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it keeps flashing.... I cant get through the bb to upgrade it...

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‎12-04-2008 09:30 AM

during the updateing process I always reach the final stage which is after the "erasing the applications" , then suddenly it cuts off and says that there is a fatal communication error....

 

how can I solve this?

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JSanders
Posts: 67,373
Topics: 486
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Solutions: 5,282
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: it keeps flashing.... I cant get through the bb to upgrade it...

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‎12-04-2008 09:50 AM

1. Make certain your USB cable is connected to one of the PC's main rear USB ports. Not a USB hub, nor a monitor USB port, nor a USB port on the front of the PC.

 

2. I might suggest that you start from fresh with a rebooted PC.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

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nab_04
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nab_04
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Re: it keeps flashing.... I cant get through the bb to upgrade it...

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‎12-05-2008 10:17 AM

ttthhhhaaaannnkkkk uuuuu!!!!!!!
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JSanders
Posts: 67,373
Topics: 486
Likes: 20,557
Solutions: 5,282
Registered: ‎04-01-2008
My Carrier: Verizon • AT&T

Re: it keeps flashing.... I cant get through the bb to upgrade it...

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‎12-05-2008 03:42 PM

You are very welcome!

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.

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