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BlackBerry® Bold™

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Contributor
Posts: 23
Registered: ‎05-05-2010
My Device: 9700 bold
My Carrier: att

mass storage

can someone please tell me how to set mass storage on the phone as i want to move my pics to a pc

 

tia

 

mitzi

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: mass storage

Hi and welcome to the forums!

 

At the home screen click on the options icon>Memory>
Use the following settings:

Media card support ON

Encryption mode NONE

Media transfer protocol ON (Storm and Bold only)

Mass storage support ON

Auto enable Mass storage support when connected ON

Thanks,

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Contributor
Posts: 23
Registered: ‎05-05-2010
My Device: 9700 bold
My Carrier: att

Re: mass storage

Hi

thanks for the reply...i am new to BB so bae with me please. when you say home screen i presume the blue screen that shows 3g wifi etc. i dont have an options when i click menu it goes into the icons.

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: mass storage

Hi,

 

Yes its the screen that your BB displays when you turn it on.

 

This is the options icon

The link below has the whole list for the OS 5.0

Thanks,

 

Bifocals

 


Icons and indicators

 

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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Contributor
Posts: 23
Registered: ‎05-05-2010
My Device: 9700 bold
My Carrier: att

Re: mass storage

Hi

many thanks i did find the setting and it is set on..but it is not showing up as a drive on my comp.

it shows in devices ut no options for photo uploads etc...Smiley Sad

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: mass storage

Hi

Let's check the settings again, then do a battery pull and reset the Blackberry.

First look at the settings I listed before. Then use this video to check the settings: Enable Mass Storage

 

If they are right then do a battery pull:

No data will be lost when doing the following: pull the battery while the device is ON.
Replace after a minute, Let the device reboot 1-3 min, see if the problem is fixed.

What type of Computer and OS ( Windows, Mac) are you using?


You can use a PC to transfer info between the PC and the media card.
Basically you will attach the USB to the BB and the PC. Don't use desktop
manager. Go to "My Computer" on the PC and the BB will show as a flash drive.
Then you can "drag and drop" files to the media card.

Let us know how it goes.

Thanks,

 

Bifocals

 

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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Contributor
Posts: 23
Registered: ‎05-05-2010
My Device: 9700 bold
My Carrier: att

Re: mass storage

thank you i will try in the morning....will let you know if all works.

once again thanks much for the help. have a good night

 

mitzi

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: mass storage

Cool!
Have a good night!

Thanks,

Bifocals

Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.

Install BlackBerry Protect it's a free application designed to help find your lost BlackBerry smartphone, and keep the information on it secure.

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New Member
Posts: 1
Registered: ‎07-01-2010
My Device: Bold 9700
My Carrier: Vodaphone

Re: mass storage

I have a BB Bold 9700 and have a 2 GB memory card inserted

 

My problem Is that I can download music from my PC but am unable to download videos. Is there a certain format of video that the bold 9700 accepts ( I am using FLV ) .

 

Also how do I access the memory card : as I am checking through the menu, memory it shows the memory card but when I want to access it I can find the path.

 

In the menu - options  , I do not see 'media '.

 

Can you help me download music videos to my BB

 

Thanks and regards


Sunil 

Contributor
Posts: 23
Registered: ‎05-05-2010
My Device: 9700 bold
My Carrier: att

Re: mass storage

good morning

 

well i have tried what was said and nothing...it just wont show up as a drive. i see it in devices and printers but cant access anything from there.

 

i am using wins 7