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BlackBerry® Bold™

New Member
Posts: 1
Registered: ‎11-19-2012
My Device: BOLD 9700
My Carrier: SFR

message memory full



I can send text messages but can't receive any text messages (sms).

Ideed, i have a message like that : "message memory full" i delete a lot of messages, i don't have any video or pictures, my memory is not full, so i don't understand why it's like that. I have this probleme for 4 days ant it becomes very annoying. Please help me, and please don't advice me to delete any message cause i delete three-quarters of messages...


Thank you so much for your help

Hall of Famer II
Posts: 54,951
Registered: ‎11-28-2008
My Device: Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: message memory full

Hi and Welcome to the Community!

Here is a KB that discusses that error:

  • KB28736 When receiving an SMS message, an error "BlackBerry message memory is full! Please delete some SMS messages." is displayed

Hopefully it contains something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.

Good luck and let us know!

Occam's Razor nearly always applies when troubleshooting technology issues!

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