BlackBerry® Bold™

[JSanders Resident Expert]

Device operating system releases are "released" by specific carriers once they have certified and trained their support techs, but still, you are able to load to any carrier's same model by following the instructions below.



Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion.

1. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.

https://swdownloads.blackberry.com/Downloads/contactFormPreload.do?code=577BCC914F9E55D5E4E4F82F9F00...

2. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml." (You might have another Vendor.xml file hiding on your computer. Open Windows Explorer and under the Organize button (on Windows 7, there are similar tools for Vista and XP) click on "Folder and search options." Under the View tab, make sure that your computer is set to show hidden folders and files. Once you've done this, search your C:\ drive for "Vendor.xml".)
3. Plug in BB and double click on "Loader.exe." It's located in the same place as the above vendor.xml file.

**Starting with the later OS6 releases, there are now three copies of VENDOR.XML
C:\Program Files\Common Files\Research In Motion\AppLoader (for 32-bit Windows XP/Vista/7)
==========OR============
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader (for 64-bit Windows Vista/7)
C:\Documents and Settings\*name*\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
C:\Documents and Settings\*name*\Application Data\Research In Motion\BlackBerry\Loader XML
You can also just search for VENDOR.XML. Make sure that you choose ADVANCED SEARCH and include hidden files. It should show the file in at three locations. Delete every copy that it finds.

[me2012]

Hi, i did what u instructed but unfortunately it will be downloaded but agin will be not OS on my smartphone! Somebody told me my service provider which is government here in dubai, put this limitation to avoide having hotspot for blachberry holders! Not sure.

[JSanders Resident Expert]

That could be true, I don't know.

What is your Operating System loaded to your device? Look at Options > Device > About, third line down beginning with a "v.7.0.x.xxx", What is yours?

[me2012]

On my smart phone is:
Black Berry 9900
Smartphone (3G, W-Fi)
7.1 Bundle 1149 (v7.1.0.342, Platform 5.1.0.276)
3G Bands 1,2,5,6

And on my desktop software is:
Software version 7.1 Bandle 1149

[me2012]

hi again...after weeks eventually i could find the problem: service provider for BB here in Dubai doesnt allow for hotspot, that is it!

now i have another problem!

can u help me?

now is 2-3 days i got problem with my bold BB and nobody can help even teqnitions!

i set up yahoo, hotmail, gmail IDs and another ID for my company.

i dont know why i dont recieve any email from my ID company.

i had to format my smartphone, recognition by BB account also, deleting and setting up again,...all options...even icon of folder didnt come to my home page!

i am realy angry and exocted...

pls help if u can.

appriciated

[kosten4]

Hello!
Have you checked that you can see the icons for every account and that the souns are not muted? What I meant is they may be hidden.

Regards,
Kostadin

[JSanders Resident Expert]

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me2012 wrote:

i dont know why i dont recieve any email from my ID company.

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Is your company mail on a BES enterprise server?

or simple IMAP or POP mail?

Or could be a Outlook Web Access account?

Do you know?

Have you asked your company IT support?