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BlackBerry® Bold™

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Visitor
Posts: 1
Registered: ‎02-23-2013
My Device: bold 9900
My Carrier: RIM

my blackberry bold 9900 cursor runs down whenever am in the sun

Hello, am having problem with my bold 9900 cursor..whenever am in the sun, the cursor of my bold 9900 drops, it automatically scrolls down, it doesn't stop scrolling until it gets to the bottom of the page am viewing...please, I urgently need help...pls some help...thanx
Elite II
Posts: 8,978
Registered: ‎01-05-2009
My Device: BlackBerry Z30
My Carrier: Rogers

Re: my blackberry bold 9900 cursor runs down whenever am in the sun

Step 1, remove your battery while your phone is powered on then replace it.  If that doesn't resolve the issue, reload your OS using BlackBerry Desktop Software.  To do this, plug your phone in to your PC and open BDS.  Click Device at the top of the software then Restore.

 

 

I hope that helps you.  Smiley Happy


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New Contributor
Posts: 3
Registered: ‎07-28-2013
My Device: Bold 9900
My Carrier: Telus

Re: my blackberry bold 9900 cursor runs down whenever am in the sun

doesnt work. Did all of that multiple times. no luck. any other ideas?