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BlackBerry® Bold™

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Visitor
clodorick
Posts: 1
Registered: ‎07-18-2013
My Device: bold 9700

my blackberry phone that works a black screen how can I make it work properly?

 
Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: my blackberry phone that works a black screen how can I make it work properly?

Hello clockrick

 

Welcome to BlackBerry Support Forums

 

 

I assume your BlackBerry battery is good enough or first try to arrange a good fully charged and test it in your device to see if the problem is within your battery or the device itself .

 

If you think your battery is good enough or after the above test try to follow this Knowledge Base :

 

KB03621 :How to Reload BlackBerry Device Software and application using BlackBerry Desktop Software

 

Good luck.

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