Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Contributor
Posts: 3
Registered: ‎01-06-2012
My Device: blackberry bold 2
My Carrier: blackberry
Accepted Solution

my blackberry phone was stolen in 2012

my blackberry phone was stolen since February 2012. i bought a new one August 2013 i want to user my previous phone id on my new phone but it keeps telling me that these id already exist. how can i delete it from my stolen device and make use of that id on my new device.

Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9780
My Carrier: Bharti-Airtel

Re: my blackberry phone was stolen in 2012

Hi,

 

The line you mentioned " this id already exits" shows up on screen, when we try to create new ID. Better to try login with your ID and password instead of creating new one.

 

 

Thanks for your Post...!!

New Contributor
Posts: 3
Registered: ‎01-06-2012
My Device: blackberry bold 2
My Carrier: blackberry

Re: my blackberry phone was stolen in 2012

Yes it shows up on the screen. Currently am using a bold 4, I tried using d id of my stolen fone (bold 2) but it keeps diplayin dat info. I still want to use d id on my bold 4 wat do I do
Highlighted
Forums Advisor III
Posts: 1,077
Registered: ‎04-23-2012
My Device: 9780
My Carrier: Bharti-Airtel

Re: my blackberry phone was stolen in 2012

[ Edited ]

Hi,

 

Are you trying to login with your ID and password or you are trying to create new ID?

 

Or open below URL & try to login with your ID and password

 

https://blackberryid.blackberry.com/bbid/login/?callbackuri=aHR0cHM6Ly9hcHB3b3JsZC5ibGFja2JlcnJ5LmNv...

 

Thanks for your Post..!!