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New Contributor
Posts: 9
Registered: ‎08-06-2012
My Device: Bold 9000
My Carrier: -

my bold 9000 don't turn on.

AOA, my bold 9000 ran out of battery and it was left for some hours. now it does not turn on . Please help me I have put it on charge but nothing happens . A red light keeps on flashing . And it even does not turn green . Please help me because I need my phone urgent.. Thanks.

Hall of Famer II
Posts: 51,464
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2744), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: my bold 9000 don't turn on.

Hi and Welcome to the Community!

 

Contrary to older technologies, these batteries do not like to be depleted...doing so can damage them, including rendering them useless. But, to test, there are some things you must do...

 



Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain connected to a known-good wall charger (not PC USB):

  1. With the battery inside, connect your BB to the wall charger
  2. Leave it alone for 2 hours, no matter what the LED or the display does
  3. Remove the battery
  4. Wait 15 minutes
  5. Insert the battery
  6. Wait another 2 hours, no matter what the LED or the display does

This has been known to "kick start" some BBs.




It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:

  1. Obtain a known good and already fully charged additional battery...use it in your BB and see what happens
  2. Obtain access to a known good and identical BB...use your battery in it and see what happens

The results of this will indicate if it's your BB or your battery that has the problem.

Good luck and let us know!




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
Posts: 9
Registered: ‎08-06-2012
My Device: Bold 9000
My Carrier: -

Re: my bold 9000 don't turn on.

you are saying that these batteries do not like to be depleted ....and on another post on the same topic from me on this website , they said that these batteries would typically last for about 2 years... so ?? what you told me  i am trying that

 

Hall of Famer II
Posts: 51,464
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2744), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: my bold 9000 don't turn on.


murtaza49 wrote:

you are saying that these batteries do not like to be depleted ....and on another post on the same topic from me on this website , they said that these batteries would typically last for about 2 years... so ??

 


And, if you notice the wording, neither is absolute; with these things, no specific results can be guaranteed. Therefore, both statements are, as written, true. YMMV.


murtaza49 wrote:

what you told me  i am trying that 


OK...let us know how you get on.




Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 9
Registered: ‎08-06-2012
My Device: Bold 9000
My Carrier: -

Re: my bold 9000 don't turn on.

AOA,i have tried another battery but it still does the same . Can it be that whenthe battery ran out , or from the internet as a virus , some fi;e got corrupted ?
will i have to flash it? plz tell me A.S.A..P.. Thanks
Hall of Famer II
Posts: 51,464
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2744), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: my bold 9000 don't turn on.

Pardon? Can you try to post that again please? I cannot quite tell what you intended to communicate...



Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 9
Registered: ‎08-06-2012
My Device: Bold 9000
My Carrier: -

Re: my bold 9000 don't turn on.

i meant that is this possible that some file got corrupted as when it shut down programs were runing .? and will i have to flash it , meaning re install the software?
Hall of Famer II
Posts: 51,464
Registered: ‎11-28-2008
My Device: Z30/Z10/Q10 (10.3.1.2744), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: my bold 9000 don't turn on.

Possibly...and the results of the two processes I gave you earlier will help to guide if that is a proper direction to take. But you have yet to provide complete results from everything in post #2 above, so I don't yet know what direction to guide you to.



Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code