Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Member
imadelkhazen
Posts: 1
Registered: ‎03-10-2013
My Device: bold 9790

my new blackberry bold 9790 doesnt not save any pictures or videos on the device nor on the memory card... the device storage is still 0% and the memory card is empty

[ Edited ]

my new blackberry bold 9790 does not save any pictures or videos on the device nor on the memory card... the device storage is still 0% and the memory card is empty

Retired
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: my new blackberry bold 9790 doesnt not save any pictures or videos on the device nor on the memory card... the device storage is still 0% and the memory card is empty

Hello imadelkhazen and welcome to the BlackBerry Support Community Forums.

 

Sorry to hear you're having an issue with Media on your device.

 

When you launch the Camera and go to Menu>Options what's the option say for Store Pictures?

 

If you remove and reinsert the media card, does the screen register the media card and been removed and inserted? 

 

Thanks!

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!