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BlackBerry® Bold™

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Visitor
gummi32
Posts: 1
Registered: ‎11-08-2012
My Device: Bold

my pictures vanished

My pictures and video has vanished from my blackBerry Bold. I hav already taken out the Battery and restarted but it didn't help.
Elite II
prince2012
Posts: 7,973
Registered: ‎06-01-2012
My Device: Curve

Re: my pictures vanished

Hi gummi32

 

Welcome to BlackBerry Support Community Forums

 

 

Where are your pictures and videos stored ,is it on device memory  or memory card ? If you have a memory card then remove and re -insert your memory card then check if it appears.

 

 

 

Prince

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Elite II
tanzim
Posts: 9,321
Registered: ‎04-01-2008
My Device: Torch 9800

Re: my pictures vanished

Follow prince's advice and also try repairing your media card from BlackBerry device. To do so follow these steps -

Options > Device > Storage > press menu button > Repair. (OS version 6.0)

tanzim                                                                                  
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Developer
Wiki_Berry
Posts: 539
Registered: ‎11-09-2012
My Device: BlackBerry Z10

Re: my pictures vanished

did you plug it into your computer?
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BB 8700 -> Bold 9000 -> Curve 8520 -> Bold 9700 -> Curve 9320 -> Bold 9900 -> BlackBerry Z10 + PlayBook 64 GB Wi-Fi