04-09-2013 02:24 AM
I have Wipeout the BB 9810 phone of one my client after that I am not able to find pictures on phone memory and also I am not able to restore theme setting on same from backup ( I have backup before wipeout stage). please let me know in wipeout case…..
1. it will clear with all phone memory also ( I have selected first option --Email, contacts ..etc..)
2, Not able to find photos also…
Please help me , to resolve this issue.
04-12-2013 04:53 PM
How did you perform the backup on your BlackBerry smartphone? Did you use the BlackBerry Desktop Software or BlackBerry Protect?