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New Contributor
ujjvalsr
Posts: 8
Registered: ‎07-22-2013
My Device: Blackberry 9780

not able to use BIS services

Dear Sir,

 

I am not able to use Blackberry internet services. Have done all the process related to HRT. Please guide

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JSanders
Posts: 85,280
Likes: 23,046
Solutions: 5,930
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: not able to use BIS services

Do you have a BlackBerry Data Plan enabled on your account with your carrier or mobile provider?

You must, in order to get the RIM push email functions you are looking for, as well as additional BlackBerry data services such as the internet browser, Facebook for BlackBerry, BlackBerry Messenger, and much more.

So, call your carrier and inquire about having the BlackBerry Data Plan added to your account.

Good luck.




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New Contributor
ujjvalsr
Posts: 8
Registered: ‎07-22-2013
My Device: Blackberry 9780

Re: not able to use BIS services

yes sir, I have a blackberry data plan and all thing are ok from carrier side but still m not able to use it.

Please use plain text.
JSanders
Posts: 85,280
Likes: 23,046
Solutions: 5,930
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: not able to use BIS services

On your Manage Connections screen, click on the Services Status.
What is the status of the BlackBerry Internet Service?




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
ujjvalsr
Posts: 8
Registered: ‎07-22-2013
My Device: Blackberry 9780

Re: not able to use BIS services

The Status of Blacberry Internet services is NOT CONNECTED

Please use plain text.
JSanders
Posts: 85,280
Likes: 23,046
Solutions: 5,930
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: not able to use BIS services


ujjvalsr wrote:

The Status of Blacberry Internet services is NOT CONNECTED


That indicates that your BIS data plan is connected to your device or SIM card.

Call BSNL and confirm the services on your account.




1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes


Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.