BlackBerry® Bold™

[sam_novemberboy]

hello,

need help as my a month inbox sms are getting deleted automatically...i updated my bold 9700 from os 5 to os 6 few months back  and my device application memory os always runnimg out due to which i have to reboot my phone every other day..!!..

[FrankieS]

Hi sam_novemberboy,

Welcome to the Suppport Forums!

The tips in this article should help you maximize the free memory on your BlackBerry. http://bbry.lv/k6tjHs

You may also want to check what  your Keep Messages option set to in Messages -> Menu key -> Options -> Message Display and Actions -> Days to Keep Messages. This setting will affect SMS messages as well as email message storage.

Hope this helps.

[nigam214]

I am also having same problem. in the given setting above, i found that device was set to delete all messages after 30 days.

I want to keep all SMSs (which every simple mobile does!) and it can delete emails if there is any memory issue. Do we have any option for this?

Ashish

[sdgardne]

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nigam214 wrote:

I am also having same problem. in the given setting above, i found that device was set to delete all messages after 30 days.

I want to keep all SMSs (which every simple mobile does!) and it can delete emails if there is any memory issue. Do we have any option for this?

Ashish

---

Hello,

Basically, no...but here's some KBs with information:

• KB02843What is the Low Memory Manager feature on the BlackBerry smartphone
• KB14320How to maximize free space and battery power on the BlackBerry smartphone
• KB14213Call logs, SMS text messages, and email messages are deleted from the BlackBerry smartphone

If you regularly back up your BB to a computer, you will have the SMS messages database in the condition at the time of backup, and with a succession of those, you would basically have what you need.

• KB03974 BlackBerry smartphone database list

You would need a 3rd party app to parse the backup files so as to be readable...there are several free ones out there.

Good luck!