11-13-2008 02:13 PM
Solved! Go to Solution.
11-13-2008 09:24 PM
Hi Otto and welcome to the forums!
This references the Cisco Unity, but the important part are the codecs used to generate the
.wav file. You can run this past your telecom guys:
Also if you are setup as a BES (corporate) phone, this may apply.
Please remember to resolve your thread. Put the check mark in the green box that contained your answer! Thanks
11-24-2008 10:19 PM - edited 11-25-2008 06:39 PM
I have the same problem with the Bold, but the 8310 seemed to work for the two weeks I had it. Blackberry Support looked at the Panasonic file and said it was unsupported. Panasonic Voicemail System tech support has people in their organization that get wav file attachments all the time with no problem. the files are generated with Panasonic TVA voicemail system.
Yesterday, it played a file i received giving me the errors of "The media being played is of an unsupported format" and also the Error Playing message. the next message would not play.