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New Contributor
rohan88
Posts: 3
Registered: ‎10-14-2011
My Device: bold 9700
My Carrier: idea

operating system

if i upgrade my operating system to OS 6 from OS5, and if there is any problem in future? can I restore my device back to OS 5?

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Hall of Famer II
sdgardne
Posts: 48,022
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: operating system

Hi and Welcome to the Community!

 

From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure: 

 

Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. You can even use a different carriers OS package by simply inserting, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML. Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.

  

If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure: 

 

    • KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software

 

Good luck and let us know!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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New Contributor
rohan88
Posts: 3
Registered: ‎10-14-2011
My Device: bold 9700
My Carrier: idea

Re: operating system

Thanks a lot for the information you shared.. however, my phone is bold 9700 which i forgot to mention before and also, there is no problem in my phone what so ever, but if i upgrade my OS from 5 to 6 and lets say there is a problem for example, phone running slow or something like that, then i wanted to know whether i can restore my old operating system which is 5... 
So the link you've provided does it apply to any of the models of BB?
and if i upgrade and there is any problem in future can i restore my old operating system that is OS 5 instead of OS 6? 
Waiting for your reply

Thank you again...  

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Hall of Famer II
sdgardne
Posts: 48,022
Registered: ‎11-28-2008
My Device: Z30, Z10 & Q10 (10.2.2.1531), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: operating system

When you re-read my post above, you will find this line:

  • Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model 

Hence, the process applies to any BB model.

 

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
Please use plain text.
New Contributor
sndmails2arun
Posts: 8
Registered: ‎11-29-2010
My Device: Bold 9700

Re: operating system

I have done the OS update on 9700 successfully and it works great.  Only problem which I encountered after the update is that all my emails and call logs gets deleted automatically even if I set it to keep forever.

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New Contributor
sndmails2arun
Posts: 8
Registered: ‎11-29-2010
My Device: Bold 9700

Re: operating system

it getes deleted after a month
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New Contributor
rohan88
Posts: 3
Registered: ‎10-14-2011
My Device: bold 9700
My Carrier: idea

Re: operating system

Thanks a lot to everyone... i did update my phone but not to OS6... just the next version of my older version.. its workign fine for now without any problems... will update to OS 6 after few days maybe... but thak you again... 

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