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BlackBerry® Bold™

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eddienorton
Posts: 1
Registered: ‎06-30-2012
My Device: bold 9700
My Carrier: mtn

overwritten contacts

i have just sync'd for the first time and seem to have overwritten the contacts on my phone from my computer without it syncing both ways. is there a way to restore all the numbers on my phone.

 

please help i have no numbers now

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BlackBerry Technical Advisor (Retired)
hmthepirate
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: overwritten contacts

Hello eddienorton and welcome to the BlackBerry® Support Community Forums.

 

Sorry to hear you are having difficulties synchronizing your Contacts with your computer.

 

First of, to troubleshoot this, what type of computer are you using? Windows® operating system or Mac®? 

 

Were you able to backup your phone data before you did the sync? 

 

Did you get any sort of display screen during the sync saying what action was about to happen with the sync and to allow it or cancel it?

 

Thanks!

-HMthePirate

 

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