10-10-2012 10:10 AM
I have updated by BB9900 to version 7.1, after the update i tried to enter by payment details but it always informed me that the data i entered is invalid, while it's working with all other devices or for any purchase through internet. I'm unable to buy anything online so appreciate a quick reply
10-10-2012 10:25 AM
Any chance you're speaking of BlackBerryID?
Read this for instructions to reset your BlackBerryID password:
KB26361How to reset a BlackBerry ID password
10-10-2012 10:33 AM
Thanks for your reply, but you are talking about something else, my problem is abour the payment data not the BB ID. my credit card has been renewed but i wasnt able to renew it on my BB cause it's always saying that the details is incorrect while i'm sure that it's correct.
10-10-2012 10:54 AM
OK it's not BlackBerryId, I understand.
You should contact your mobile provider, the company who you pay.
10-10-2012 10:58 AM
What is the relation between the update and the provider and the credit card im using??? i think this issue dosnt related to the network provider cause it was working with the old version 7.0, while it is working with anything else except on my BB
10-10-2012 11:42 AM
What is the relation between the update and the provider and the credit card im using???
What is it, what app, or how, are you trying to enter this payment information?
i think this issue dosnt related to the network provider
Well, that's who you're trying to pay, isn't it?
10-10-2012 11:56 AM
No, i have a credit card that i was using to purchase any app or game through BB app world, this card has been renewed and i had updated my BB version to 7.1, when i tried to update my credit card details i always be informed that there is something wrong with the credit card
10-10-2012 12:26 PM
So you're going to your Options > Device > Payment and Billing screen?
I keep asking this...