Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Bold™

Reply
New Member
pamelafacey
Posts: 1
Registered: ‎04-17-2013
My Device: blackberry 9900
My Carrier: rogers

phone keeps deleting itext and emails

how can i reset the phone and re install software

Please use plain text.
Guru I
John_Clark
Posts: 14,727
Registered: ‎04-01-2008
My Device: BlackBerry Z30, Z10 and Q10 w/OS 10.2.1.3247; PlayBook w/OS 2.1.0.1917
My Carrier: at&t

Re: phone keeps deleting itext and emails

The reason your device deletes texts and emails is that it is probably out of memory. Have you looked at the free memory?
--------------------------------------------------------------------------------
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!
Please use plain text.