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New Contributor
mshomauni
Posts: 2
Registered: ‎11-28-2010
My Device: 9000

problem in talking and listening

i have a backberry (9000) but when i contact somebody i hear his voice cut cut and it is not clear also he get my voice cut cut. it is not related to network. is it refer to softwate or hardware of my phone.

 

i will be thankfull if you answer me promptly.

M.S.Homayouni

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Administrator (Retired)
FozzieBear
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: problem in talking and listening

[ Edited ]

Hello mshomauni,

 

Welcome to the BlackBerry Support Community Forums :smileyhappy:

 

I suggest that you contact your wireless provider to investigate whether or not this is network or location specific. Once they determine whether issue is related to service or software related they will be able to proceed with the appropriate steps to address the issue.

 

Cheers,


-FB


 


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New Contributor
mshomauni
Posts: 2
Registered: ‎11-28-2010
My Device: 9000

Re: problem in talking and listening

Dear FozzyBear

 

As i write you i have this problem everywhere. when i talk to somebody it is like someone tapping on my phone.please help me

 

Regards,

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