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New Contributor
Posts: 9
Registered: ‎11-07-2008
My Device: Not Specified

problem w/ BES knocking out internet

activated my BES-

email and wi-fi work great but internet won't work "Unable to connect to the selected Mobile Data Service, please try again later.  If the problem persists please contact your administrator."

so i download OS v4.6.0.167 platform 4.0.0.157 and voila - internet works like a charm!!!!

unfortunately my BES was knocked out

no problem - I call IT and we reactive my BES

now email works but internet is dead and I get the same error message.

 

Is there a setting I need to tweak or is there a problem on our IT side?

 

HHHHEEEELLLLLLLLLPPPPPPPPPPPPPPPPPPPPPPPPPPPP

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: problem w/ BES knocking out internet

Hi and welcome to the forums!

 

Make sure the IT department does not have an IT policy on your phone that disables the browser.

In the meantime try this;

Go to OPTIONS/ADVANCED OPTIONS/HOST ROUTING TABLES/ menu key/ REGISTER NOW select.

You will get an email acknowledging activation. Try the browser, it it works there isn't an IT policy on

the phone regarding the browser. If it doesn't see the IT department.

Thanks 

 

Please remember to resolve your thread. Put the check mark in the green box that contained your answer! Thanks 

 

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