03-13-2013 01:51 PM
my old BMM was gone , i dont know how.
i instaled a new one , and now its not workin . it says : Cannot set up BMM , insufficient wireless or ur conection its turned off.
actualy my conection was fine .
now i want to delete it , and take it again, but i dont know how. someone help me please.
03-13-2013 02:52 PM
If you want to reinstall the same or the recent version of BlackBerry Messenger then try this , first On your Homescreen Go to Options > Device Application Management > Locate and delete BlackBerry Messenger from there.
KB10040 : How to view or remove installed application on a blackberry smartphone
After deleting do a Battery Pull Restart like this device POWERED ON remove the battery wait a min. then re-insert it back . After reboot from your BlackBerry Browser browse to www.blackberry.com/bbm and download the most recent version available for your device.
But the error message you got indicates that you don't have sufficient wireless coverage , are you sure you have ? also be sure that on manage connection > mobile network your data services are ON .
try it and let us know.
But the error message you got while using the recent version
03-16-2013 02:59 PM
hi Prince2012, thnx for replaying.
I deleted the BBM and I made the refresh.
can I download BBM from BB world ??? is there any problem or I should download from www.blackberry.com/bbm ?
thnx again, bye bye !!!
03-16-2013 04:06 PM